ASCANA – TAKAFUL is highly committed to providing quality services to our customers. Your feedback is important to us. Please fill the form below and we will contact you as soon as possible.
Share your grievances with us VIA:
800–ASCANA (272262)
www.ascanatakaful.ae
complaints@ascanatakaful.ae
Visit our offices in Dubai or Abu Dhabi
Upon recieving the complaint, we will:
Register the complaint, acknowledge & provide reference number within 1 working day
Check all the relevant policies
Communicate with relevant parties and check all the related policies
Provide consistent case updates & communicate the final resolution in less than 15 working days
Incase you are dissatisfied, you may:
customercare@ascanatakaful.ae
Contact regulatory authorities
For medical insurance complaints please contact:
DHA (Dubai): 800 342
DOH (Abu Dhabi): +971 2 449 3333
For all other insurance complaints you may contact:
CB UAE: 800 22823
Have any Questions? Please Don’t hesitate to call, We’d love to answer!
Copyright © 2022 Arabian Scandinavian Insurance Company (PLC) Takaful – Ascana Insurance. All rights reserved.
Paid-up Capital AED 154,000,000 Licensed by the Central Bank of the UAE Under License No. 006
Copyright © 2022 Arabian Scandinavian Insurance Company (PLC) Takaful – Ascana Insurance. All rights reserved.
Paid-up Capital AED 154,000,000 Licensed by the Central Bank of the UAE Under License No. 006
